Business information
Privacy Policy
Learn how Prime Carrier Communications handles website inquiries, contact information, cookies and personal data.
Important policy information
These policies must accurately reflect the company's current practices. Review with a qualified adviser before using them as final legal notices.
This notice explains how Prime Carrier Communications handles information submitted through this website.
Information we collect
When you submit a ZIP-code inquiry, callback request, or contact form, we may collect your name, phone number, email address, ZIP code, service interest, preferred contact time and the information you choose to provide. We may also receive technical information such as IP address, device and browser data, and site usage through hosting, security and analytics tools.
How we use information
We use inquiry information to respond to requests, discuss internet, DIRECTV or Vivint options, check service eligibility and improve our website. We do not guarantee that a provider is available based on ZIP code alone.
Who may receive information
Information may be shared with our service providers and relevant telecommunications or home-security partners when necessary to respond to your inquiry, subject to applicable law and permissions. We do not treat submission of an inquiry as permission for unrelated automated marketing calls.
Cookies and analytics
Our website may use essential cookies and, where configured, analytics or advertising technologies. You can manage cookies through your browser and any cookie controls available on the website.
Contact preferences
You can ask us to update your details or stop nonessential communications by contacting info@theprimecarrier.com. A callback request authorizes contact about that inquiry, not unrestricted promotional messages.
Security and retention
We use reasonable safeguards for stored lead information. No internet transmission is completely risk-free. We retain data as reasonably necessary for inquiries, legal obligations and business records, and review requests to access, correct or delete information where applicable.
SMS and text-message consent
SMS opt-in consent and phone numbers collected specifically for SMS are not shared with third parties or affiliates for their marketing purposes. Any text-message communications must follow the consent obtained and applicable law.
Your privacy requests
You may request access to, correction of, or deletion of personal information by emailing info@theprimecarrier.com, subject to applicable legal retention obligations.
Children and third-party sites
Our services are not intended for children under 13. Links to provider websites are governed by those websites’ own terms and privacy policies.
Policy changes
We may revise this policy when our practices change. The current version will be published on this page.
Who we are
Suggested text: Our website address is: https://theprimecarrier.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
Questions people ask
FAQs: Privacy Policy
Is this page a substitute for legal review?
No. The policy must be reviewed for the business’s actual operations and applicable law.
Why does privacy policy require a closer look?
A privacy notice should explain collection, purposes, service providers, retention and user rights accurately.
What should I have ready to discuss privacy policy?
Bring your service address or ZIP code and notes about your current setup. Specifically, be ready to discuss: identify actual form data collected and document analytics and cookies in use.